Employee experience is one of the most talked-about aspects of HR lately. Although the concept of employee experience originated from employee engagement, it covers a far broader spectrum.
The Employee Experience Index by IBM Smarter Workforce Institute and Workhuman defines employee experience as “a set of perceptions that employees have about their experiences at work in response to their interactions with the organization.”
Considering that these perceptions have a direct impact on the operations of an organization, it is safe to say that positive employee experience holds the key to an organization’s long-term success.
